Help Me Help You!

Tags: Helpdesk

Posted by: Peter Collins

Help Me Help You! A famous line from ‘Jerry Maguire’ and corny, I know, but in this case true.

Many of you will have heard about the changes we have made to our development cycle over the last 12 months. Andrew has mentioned them previously and some of the associated benefits. What he didn’t mention is that we have always wanted to be able to take feature requests.

Now we can!

The changes we have made mean we can be more proactive with product development. We are keen to keep building new features that will be valued by you guys.

But how can we capture this information? … I hear you ask.

While we have played with this functionality for a while from today we are officially telling everyone that we want your ideas.

Also we want your votes. People have posted ideas already and we need you to help us work out which ones we should build first.

Wouldn’t it be cool to see your idea voted up and one appear on your screen? If you answered ‘Yes’ then head over to the Helpdesk and let us know how we can help.

You will see a request that has been completed and released in Version 6.2.1 along with a couple of other requests that are planned. We will be working on what’s next through this forum. Renata will be providing all of the details shortly so watch this space.



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